Everything you need to know about CMS Trax—from platform features to logistics workflows.
Yes. CMS TRAX is mobile-friendly, allowing staff to manage packages, update statuses, and capture information on the go.
Staff can:
Yes. Real-time updates from the point of action reduce manual entry, delays, and miscommunication.
Yes. All mobile access follows the same security and permission rules as the Admin Portal.
The Admin Portal is the centralized control center for managing packages, assets, customers, staff, permissions, reporting, and billing — all from one dashboard.
Yes, for those that have subscribed for the CMS Trax Pro edition. Administrators can create invoices, track payments, view transaction history, and ensure all billable activity is captured — reducing missed revenue.
Yes. CMS TRAX supports role-based access, allowing you to control exactly what each user can view or manage.
Yes. Admins have real-time visibility into operations, package flow, customer activity, and payment status to support informed decision-making.
Yes. CMS TRAX offers API and system integration options to connect with existing operational or financial tools. An Enterprise Subscription will be required to connect.
Yes. Customers have access to a secure self-service portal where they can view package status, delivery history, invoices, and payments.
Yes. CMS TRAX includes built-in secure checkout, allowing customers to pay invoices directly through the portal.
Yes. Real-time visibility, notifications, and self-service access significantly reduce “where is my package?” inquiries and manual coordination.
Yes. Customers can update profiles, payment methods, and view their full transaction and package history.
Transparency, real-time updates, and clear payment records create confidence and reduce disputes.
